Terms & Conditions
Updated 11.4.21Class Cancellations & Refunds
Due to limited space and availability, I request that you cancel at least 72 hours prior to the start of your class. This gives others the opportunity to fill the class. Cancellations outside the 72 hour window will have credit toward a future class, but we do not offer refunds. I am flexible and happy to discuss the circumstances. Contact me directly at 612.804.1708.
Damaged Items
If your pottery was damaged during shipment, please contact me at 612.804.1708 within 48 hours of delivery and we can work out an exchange or return.
Hold Harmless
When you purchase anything from www.pigseyepots.com or Pig's Eye Pottery, LLC you agree to hold the company harmless of any loss, damage or injury due to any products you purchased from me. My maximum liability to you is the amount you paid for the item(s) purchased. All items offered on this site are provided “as is” and without warranties of any kind, whether express or implied. We reserve the right to update these policies at any time.
Payment Terms
For custom commissions I require 50% payment of the total project up front at the time of acceptance and the remaining 50% upon delivery.
Production Time
Production time is usually 4-6 weeks and begins with the receipt of 50% down payment. Production time may increase up to 10-12 weeks during peak holiday/show months.
Prices
All prices are subject to change without notice.
Variances & Micro-cracks
Handmade pottery will vary in color, size, and may have minor flaws. Micro-cracks sometimes form in clay as well. Micro-cracks are impossible to detect or predict. Please contact me to negotiate a trade or refund if you feel your pottery is unreasonably different from the image in the shop. Sorry but I cannot cover damages that a leaky pot may cause.